Privacy Policy

This Privacy Policy outlines how Ai-Builder ("we", "us", or "our") collects, uses, and discloses your information when you use our services, including the ai-builder.ca/virtualexperience website (“Service”). It also describes your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Ai-Builder.ca/virtualexperience website is owned by Ebenezer Solution, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Ai-Builder.ca/virtualexperience, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Ai-Builder.ca/virtualexperience website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Interpretation and Definitions

Interpretation
Words with capitalized initial letters have defined meanings under the conditions outlined below. These definitions apply regardless of whether they appear in singular or plural.

Definitions
For the purpose of this Privacy Policy:

  • Account means a unique profile created for you to access our Service.

  • Company refers to Ai-Builder (operating in Ontario, Canada).

  • Cookies are small files placed on your device to collect standard internet log information and visitor behavior data.

  • Device means any device that can access the Service such as a smartphone, tablet, or computer.

  • Personal Data means any information that can identify an individual.

  • Service refers to the website and associated services available through ai-builder.ca/virtualexperience.

  • Service Provider means any third party who processes data on behalf of the Company.

  • Usage Data refers to information collected automatically during your interaction with the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • Any information you voluntarily provide via forms or communications

Usage Data
We may collect Usage Data automatically when you access the Service. This may include:

  • Your IP address

  • Browser type and version

  • Device type and identifiers

  • Pages visited and time spent

  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar technologies to enhance your experience, analyze usage, and improve our services.

You can manage your cookie preferences through your browser settings. If you disable Cookies, some parts of our Service may not function properly.

How We Use Your Information

We use collected data to:

  • Provide and maintain the Service

  • Improve performance and user experience

  • Communicate updates, offers, and promotions

  • Respond to your inquiries and provide support

  • Comply with legal obligations

Sharing Your Data

We may share your information:

  • With Service Providers for business-related operations (e.g., hosting, analytics)

  • In business transfers (e.g., mergers or acquisitions)

  • With affiliates and partners to enhance the service

  • If required by law or to protect our rights

We do not sell your personal data to third parties.

Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Transfers

Your information may be processed outside of your province or country. We ensure appropriate safeguards are in place to protect your data, in compliance with Canadian privacy laws.

Security

We take data security seriously and implement commercially acceptable measures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Withdraw consent for processing (where applicable)

  • File a complaint with the Office of the Privacy Commissioner of Canada

Third-Party Links

Our Service may include links to external websites not operated by us. We are not responsible for the privacy practices of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 Email: virtualexperience@ai-builder.ca